Assistant Manager Client Services

Role Description

This is a part-time remote role for an Assistant Manager Client Services. The individual will be responsible for managing client relationships, ensuring customer satisfaction, and resolving customer issues effectively. They will analyze client feedback, provide strategic recommendations for improved services, and work closely with internal teams to address client needs. The role also includes communication with clients to address inquiries, ensuring a high level of service and professionalism.

Qualifications

• Strong skills in Customer Satisfaction, Client Services, and Customer Service
• Proficiency in Analytical Skills for evaluating client feedback and making data-driven decisions
• Excellent Communication skills, both written and verbal, to interact effectively with clients and internal teams
• Ability to work independently in a remote environment with attention to detail and time management
• Experience in a c...