Assistant Manager Collections

Role & responsibilities

• Monitor and manage assigned collection portfolio across risk buckets to ensure timely recovery.
• Drive end-to-end collection performance and achieve monthly collection targets for allocated buckets.
• Coordinate closely with internal business verticals such as Credit, Risk, Sales, Operations, and Finance to resolve account-level issues.
• Manage third-party collection agencies as well as in-house collection teams, including performance tracking and compliance adherence.
• Ensure accurate data management, MIS reporting, and portfolio analysis to support collection strategy and decision-making.
• Track daily, weekly, and monthly collection performance and highlight risks, gaps, and improvement areas.
• Ensure adherence to regulatory, compliance, and ethical collection practices.

Preferred candidate profile

• Bachelo...