Job Description

The Assistant Manager plays a critical role in ensuring the efficient and accurate delivery of HR operational services. This position will directly supervise 2 team members, providing guidance and support to maintain high standards of service delivery across a range of HR functions. The Assistant Manager will be responsible for overseeing day-to-day operations, ensuring compliance with policies and procedures, and contributing to the continuous improvement of HR processes.

Responsibilities:

  • Supervise a team to provide HR operational support in the following areas, in alignment with University’s policies and guidelines:Contract renewalRetirement & Re-employmentJob Changes including transfers, secondments, job upgrades, time typeStaff confirmationExit managementExternal/internal work consultancy
  • Ensure tasks and enquiries undertaken by the team are resolved and completed in a professional and timely manner in accordance with the service level agreements (SL...

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