Job Description
Position Title
Lead- Credit Control
Key Accountabilities / Responsibilities
- Account analysis and reporting, sending dunning letters, setting up and achievement of collection targets for the team, and coordination with other internal and external collection efforts.
- Ensure credit and collection policies and procedures are followed within the team
- Regularly meet Operations managers to ensure all relevant debts are collected well in time and credit limits/periods extended to customers are appropriate
- Handle disputed bills and negotiate to bring payment within the agreed terms
- Perform periodic customer balance reconciliations for his/her portfolio and provide adequate advice on billing queries
- Preparing monthly outstanding statements and MIS
- Following Up with c...
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