Job Description

Position Title

Lead- Credit Control

Key Accountabilities / Responsibilities

  • Account analysis and reporting, sending dunning letters, setting up and achievement of collection targets for the team, and coordination with other internal and external collection efforts.
  • Ensure credit and collection policies and procedures are followed within the team
  • Regularly meet Operations managers to ensure all relevant debts are collected well in time and credit limits/periods extended to customers are appropriate
  • Handle disputed bills and negotiate to bring payment within the agreed terms
  • Perform periodic customer balance reconciliations for his/her portfolio and provide adequate advice on billing queries
  • Preparing monthly outstanding statements and MIS
  • Following Up with c...

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