Job Description
Job Summary:
We are looking for an Assistant Front Office Manager who with high energy and drive can work closely with the Front Office Manager to manage and lead all operational activities of the hotel's Front Office. While providing the highest standards of courteous service with meeting andor exceeding profit levels. Communicates effectively in writing and verbally to provide clear direction to team. Observes performance and encourage improvement. Interviews, hires, trains, supervises, evaluates, counsels, and administers progressive disciplinary procedures for front office staff to ensure high standards of quality are met. Interacts positively with guests and takes action to resolve issues to the satisfaction of guest/Resort. Spearheads customer service focus throughout the Front Office and participates in hotel quality forum focusing on continuous improvement.
Job Specifications:
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