Job Description
Key Responsibilities
- Ensure compliance with company policies and procedures
- Optimize profits by controlling costs and managing budgets
- Hire, train, and develop new employees, providing guidance and leadership
- Resolve customer issues to ensure high levels of satisfaction
- Support store manager in maintaining product quality, inventory levels, and merchandise presentation
- Prepare and present employee performance reviews
- Organize employee schedules and monitor attendance
- Maintain health, safety, and security standards
- Motivate employees to focus on company mission and goals
- Maintain store cleanliness, organization, and visual merchandising standards
- Ensure consistent standards of customer service across all operations
- Assist in inventory management, stock replenishment, and quality control
- Complete tasks assigned by the general manager efficiently and accurately
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