Job Description

Assistant Manager - IC



Brand: HSBC



Area of Interest:



Location:

Colombo, LK, 00600



Work style: Hybrid Worker



Date: 10 Feb 2026



**Assistant Manager- IC**



**JOB PURPOSE:**



GSC Operational oversight and technical support. Deliver regulatory projects/procedures. Monitoring of all processes delivered in Lending Services.



**SCOPE OF RESPONSIBILITIES**



+ Apply knowledge of M&S Bank systems and processes to handle and resolve escalated queries and progress through to resolution. Liaise with impacted parties and escalate where appropriate.

+ Extensive knowledge of digital lending and retail products for M&S Bank new business on boarding.

+ Provide technical system and Global Standards support to staff, across multiple sites as required, communicating changes where appropriate.
...

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