Job Description
Key Responsibilities:
Business Development & Partner Management
- Identify and onboard new channel and delivery partners.
- Maintain relationships with key customers and prospects.
- Source competitive air and ocean freight rates from vendors.
- Respond to pricing queries and monitor competitor rates.
Operations & Documentation
- Handle complete international air and ocean shipments.
- Prepare shipping documents (Airway Bills, Bills of Lading, invoices).
- Coordinate with carriers, agents, customs brokers, pickup, and delivery.
- Support customs clearance and track shipments.
- Resolve shipment issues such as delays, claims, or returns.
Financial & Margin Control
- Monitor shipment costs, revenue, and margins.
- Escalate low-margin shipments (<10%) for approval.
- Support invoicing and vendor bill process...
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