Assistant Manager, IT Services

The Assistant Manager, IT Services is responsible for IT Services support across business applications, operational systems, and end-user technologies, while serving as a key technology leader embedded within the business. The role ensures effective operation, stability, and continuous improvement of business applications and operational systems, and oversees technology implementations and upgrades, including solutions that integrate both software and hardware components. In addition to supervising the IT Services support team and driving operational excellence, the Assistant Manager, IT Services provides hands-on technical leadership for initiatives and cross-functional projects. The role balances the delivery of technology enhancements and transformation initiatives with the continuity, reliability, and effectiveness of day-to-day IT services. Working closely with senior leadership, operational teams, and IT stakeholders, the Assistant Manager ensures that technolog...