Assistant Manager

Summary of Position

The Assistant Manager role contributes to the success of Coffee Action West by assisting the Store Manager in executing store operations. The Assistant Manager aids the Store Manager by supervising team members to create and maintain an environment that promotes, role models, and upholds Coffee Action West’s guiding principles.

Primary Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Display a “customer first” attitude through training and holding team members accountable for delivering great customer service.
• Plans, identifies, communicates, and delegates appropriate responsibilities and practices to team members to ensure a smooth flow during a shift.
• Maintains a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep the store operating to standard.
• Supports the...