Assistant Manager / Manager – Learner Success

Job Title: Assistant Manager / Manager – Learner Success

Job Type: Full-time

Reporting to: Deputy General Manager - Student Success & Engagement

Department: Student Success & Engagement

Location: Bangalore

Role Overview: The Assistant Manager/ Manager- Learner Success will play a pivotal role in monitoring and enhancing students’ academic participation, engagement and progression. This role is centred around tracking academic metrics (attendance, video-watch, quiz/assignment/exam completion), identifying early warning signs of risk, coordinating interventions with academic and operational teams, and ensuring our learners persist, succeed and remain satisfied with the programme experience.

Principal Accountabilities & Responsibilities

Academic Participation Monitoring & Intervent...