Job Description
To ensure smooth working of all the front-end operations related to accounts servicing and relationship management in order to generate and more revenue.
Responsibilities
BUSINESS DEVELOPMENT & ANALYSIS
- Build strong business relationship with Category decision makers of in different categories
- Establish business targets and regional performance goals, in discussion with the MT & Ecom Head, and ensure execution of the overall strategy to realize the target revenues.
- Drive market intelligence to identify market trends, customer preferences, competitive action, new product introductions, etc. to build and implement sales strategy
- Manage the sales budget and ensure internal spends (operating costs) are within the allocated budget.
- NPI Listing and linking: Should have strong relationships with accounts to deliver NPI listing and linking as per stipulated timelines
BUSINESS OPERATIONS & MANAGEMENT
- Liaison with Delmonte supply chain and account operations team to drive business efficiency parameters- In stock and fill rates
- Commercial Hygiene: Ensure smooth cash flow by collecting payments on time and quarterly reconciliation with the help of commercial team
- Claims Management: Ensure claims are within budget and settled with commercial team on month level.
COMMERCIAL & COMPLAINT HANDLING
- All TOTβs, agreements to be negotiated, discussed and closed with help of relevant team members
- All claims, CNs to be settled on monthly basis
- All account ledgers to be settled and signed off with customer on Quarterly basis
Del Monte Foods Private Limited
- Ensuring that all payments are made within the Credit limit timelines and any exception to be requested for approval proactively
- Complaints to be taken up with Quality team at pace and CAPA to be delivered well within time
Qualifications
- Graduation: Any specialization
- Post-Graduation (Must have) : PGDM/ MBA in Marketing or Sales Management.
- 3+ years' of Experience of handling the key accounts in a FMCG company
- Strong verbal or written communication skills
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