Assistant Manager, Operations

Role Overview:

We are in the General Insurance industry seeking for the role of Assistant Manager, Operations to manage our huge clientele base. This role will fit in our General Insurance Team by contributing and streamlining Operations process and work.

Job Responsibilities:

• Handle partial monthly processing of agent's commission to be pay out timely
• Initiate and support system enhancements and User Acceptance Testing (UAT) to improve efficiency and effectiveness
• Insuring Credit is received for outstanding statement of accounts, perform reconciliation of SOA.
• Manage and guide to oversee and work with Operations Team
• Ensure all department KPIs are achieved
• Take accountability in ensuring adherence to tight credit control measures
• Ensure regulatory compliance risks and take appropriate steps to mitigate the risks
• Handle and resolve feedback/ issue on cases raised by the financial representatives...