Assistant Manager Operations Excellence

SolveCube is an award winning AI enabled Talent Marketplace Platform for middle and senior level Management and Technology Professionals. SolveCube is working with global consulting firms, mid and large banks and enterprises across Asia Pacific and Middle East to fulfill their talent needs for permanent, short-term, part-time, interim and turnkey assignments.

Our client, a leading Bank in UAE is looking for Assistant Relationship Operations Excellence

P.S - ONLY UAE NATIONALS WILL BE CONSIDERED FOR THIS ROLE.

Assistant Manager, Operations Excellence

JOB CONTEXT

To support the transformation of Contact Centre operations by implementing process reengineering, enhancing customer journeys, and driving system improvements and automation initiatives.

JOB RESPONSIBILITIES

• Process Reengineering: Conduct detailed reviews of existing workflows and recommend redesigns to improve efficiency and customer experience.
• C...