Job Description
Job Role: Assistant Manager - International Voice Process
Skills: Work experience in International Voice Process, Team Management, Performance Management
Experience: 06 to 10 years
Job Location: Trivandrum
Job Requirement:
- Good work experience in International Voice Process
- Excellent communication and team management skills
- Minimum 2 years of experience in working as Team lead.
- Good knowledge about contact centre metrices
- People Management (KRA & Appraisal handling experience)
- Stakeholder Management, Performance Management, Attrition handling
- Flexible to work in rotational shifts.
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Disclaimer: At Allianz, we believe in a diverse and inclusive workplace and in giving fair and equitable opportunities to all our employees, so everyone can succeed. We, the Allianz Services India family, welcome all applications from all regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.
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