Job Description
Job Role: Assistant Manager - International Voice Process
Skills: Work experience in International Voice Process, Team Management, Performance Management
Experience: 06 to 10 years
Job Location: Trivandrum
Job Requirement:
- Good work experience in International Voice Process
- Excellent communication and team management skills
- Minimum 2 years of experience in working as Team lead.
- Good knowledge about contact centre metrices
- People Management (KRA & Appraisal handling experience)
- Stakeholder Management, Performance Management, Attrition handling
- Flexible to work in rotational shifts.
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