Assistant Manager, Project Support - Policy Processing

Responsibilities

• To co-lead or lead initiatives and/ or assigned projects.
• Coordinate and work closely with SMEs, stakeholders and also PMO for the initiatives and/or assigned projects.
• Planning for the activities and milestone of the approved initiative(s) and/or project(s).
• Track the status and timeline for agreed milestones for approved initiative(s) and/or project(s).

2. New Product Support

• To attend to New Product Workgroup meetings.
• Participate and provide input on servicing in terms of process and customer service for new products launches.
• Identify potential process gaps and provide proposal on resolutions for alignment of end-to-end process with process owners.

3. Test Lead/ UAT tester/ Test Management

• Lead and guide the UAT tester(s) for UAT Testing.
• Monitor and track testing progress and ensure defects and reported timely for fixes...