Job Description

Key Responsibilities

Sales & Revenue Generation

  • Achieve and exceed assigned sales targets for Travel Trade and MICE segments.




  • Develop and implement strategic sales plans to increase room nights, banquet revenue, and overall hotel revenue.




  • Identify new business opportunities through proactive sales calls, networking, and market intelligence.


    • Account Management

  • Manage and grow relationships with key Travel Trade partners, Tour Operators, DMCs, and Corporate Clients.




  • Negotiate contracts, rate agreements, and business terms in alignment with hotel pricing strategies.




  • Ensure timely renewal of corporate and travel trade contracts.


    • MICE & Group Sales

  • Handle end-to-end MICE and group sales enquiries including site inspections, proposals, and negotiations.




  • Coordinate with Banquets, Operations, and Revenue teams to ensure flawless execution of events.




  • Monitor group blocks, cut-off dates, and ensure optimum conversion ratios.


    • Market & Business Development

  • Conduct regular market analysis to track competitor activity, pricing, and trends.




  • Represent the hotel at trade shows, roadshows, exhibitions, and networking events.




  • Promote hotel facilities, services, and brand positioning in domestic and international markets.


    • Internal Coordination & Reporting

  • Work closely with Revenue Management, Reservations, and Operations teams to maximize yield.




  • Prepare sales forecasts, weekly/monthly reports, and business reviews for management.




  • Maintain accurate records of sales activities using CRM systems.


    • Team Leadership & Brand Compliance

  • Mentor junior sales team members and support their performance goals.




  • Ensure adherence to brand standards, SOPs, and hotel policies at all times.

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