Job Description

Key Responsibilities:- Store & Employee Operations

  • Act as the first point of contact for Pan India store operations across 25 locations for operation escalations.
  • Coordinate store employee onboarding and offboarding, including replacement follow-ups.
  • Track and follow up on Pan India store employee IBM mandatory training completion.
  • Monitor store team attendance and follow up on deviations.
  • Conduct store and warehouse visits.
  • Organize weekly / fortnightly Pan India store calls.
  • Serve as the first point of contact for LL escalations.
  • Track B2C courier shipments and ensure timely delivery.
  • Manage manpower arrangement for laptop packing activities. Warehouse & Logistics Operations
  • Serve as the first point of warehouse escalations.
  • Coordinate between stores and mother warehouse (FTWZ & DTA).
  • Handle warehouse escalations and ensure timely resolution.
  • Follow up on sto...

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