Job Description

Senior Assistant Manager, Surgical & Specialised Services
Manage service point operations assigned
  • Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Clinic Nurse Manager, Clinicians, Allied Health Professionals and other stakeholders to solve system and process problems.
  • Ensure that system and processes are in accordance to SOP to create a positive experience for patients along the continuum of care.
  • Manage service points through annual financial budgeting and regular reviews with clinical heads, and development of new services.
  • Ensure that workflows for new and existing services are reviewed, optimised and streamlined.
  •  Partner Head, Ops & Admin in achieving patient / caregiver satisfaction targets
  • Responsible for devising innovative services to continually improve service levels and delight patients.
  •  Involvement in Campus devel...

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