Assistant Manager

Assistant Manager

To effectively manage the operations of a restaurant during an assigned shift or in the absence of the RGM. The AGM will support the RGM in sales and profit planning, implementing training for Team Members, and will become proficient in all aspects of restaurant operations in preparation for advancement to an RGM position.

RESPONSIBILITIES:

• Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence.

• Directly perform hands-on operational work on an on-going basis to train employees, respond to customer service needs and for the purpose of role-modeling appropriate skills and behaviors in the restaurant.

• Must consistently demonstrate HWWT principles and utilize HWWT recognition programs.

• Assist in the management of day-to-day operations by managing la...