Job Description

Up to $16.00 per hour, Plus Tips!!!


Description


As an Assistant Manager, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the AM effectively leads the team to execute great guest service and follows operating policies and procedures.


  • Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
  • Utilize the deployment chart to effectively position the team. Know and support appropriate personnel policies, labor laws and safety procedures
  • Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
  • Make guests happy by providing great service
  • Resolve guest complaints/issues
  • Lead team members to open, transition, and close shifts

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