Assistant Night Manager

Dromoland Castle Hotel, is seeking an experienced Assistant Night Manager to support the smooth and efficient overnight operation of the hotel. The successful candidate will ensure that all guest interactions, operational procedures, and service delivery consistently reflect Forbes Travel Guide standards, with a strong focus on personalised service, security, cleanliness, and attention to detail.

Key Responsibilities:

• Oversee the Night Operations function, ensuring service delivery consistently meets Forbes Travel Guide luxury standards.
• Carry out front office duties, ensuring accurate awareness of nightly business activity and completion of operational and management reports.
• Deliver warm, intuitive, and personalised guest service, responding to queries efficiently and professionally.
• Build exceptional rapport with guests, anticipating need...