Job Description

Company Description

HappyLocate, established in 2016, is a pioneer in revolutionising Pet Travel across Globe. Our cutting-edge technology and tailored solutions ensure seamless relocation management from initial planning to post-move support. Trusted by numerous customers, HappyLocate strives to make relocations simple, efficient, and reliable. Located in Bengaluru, we continue to transform the relocation landscape.

Job Title: Operations ManagerLocation: Bengaluru (On-site)

We are looking for a detail-oriented and customer-focused Operations Manager to manage end-to-end operations while ensuring service excellence, profitability, and team efficiency.

Key Responsibilities:
  • Manage end-to-end operations and ensure smooth execution of services within defined TATs and SLAs.
  • Act as the primary escalation point for customer issues and ensure timely and professional resolution.
  • Coordinate with vendor...

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