Job Description
The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales.
Key Responsibilities Include:
- Spend 80% of time on the floor in a customer-facing environment at the airport
- Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
- Monitor & drive security, service & sales on each shift
- Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach, mentor, and train the team to meet sales and customer service goals and standards
- Oversee asset control & devices - understand how our technology works & be able to troubleshoot when necessary
- Represent CLEA...
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