Job Description
We’re Hiring | Assistant Manager – Operations
Location: Mohali
Process: Domestic E-Commerce
Role & Responsibilities:
Drive operational excellence and ensure SLA/KPI adherence
Manage team performance, productivity, and engagement
Handle client expectations and process improvements
Coach, mentor, and develop team leaders
Ensure high levels of customer satisfaction and quality delivery
Eligibility Criteria:
Mandatory: Minimum 2 years of experience as Assistant Manager (Operations)
Experience in Domestic E-Commerce process preferred
Strong people management and stakeholder handling skills
Data-driven mindset with problem-solving abilities
Location: Mohali
Process: Domestic E-Commerce
Role & Responsibilities:
Drive operational excellence and ensure SLA/KPI adherence
Manage team performance, productivity, and engagement
Handle client expectations and process improvements
Coach, mentor, and develop team leaders
Ensure high levels of customer satisfaction and quality delivery
Eligibility Criteria:
Mandatory: Minimum 2 years of experience as Assistant Manager (Operations)
Experience in Domestic E-Commerce process preferred
Strong people management and stakeholder handling skills
Data-driven mindset with problem-solving abilities
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