Job Description
Western Union is hiring a Assistant Product Manager– Digital Funnel Optimization to own and optimize the end-to-end customer journey across its digital website and mobile applications for European markets.
This role focuses on product health, funnel optimization, and experience quality, with a strong bias toward proactive issue detection, conversion improvement, and execution excellence. The successful candidate will act as a customer-zero, identifying issues and opportunities before they impact customers, while working closely with regional product leadership and cross-functional teams.
Western Union powers your pursuit.
Role Responsibilities
Own end-to-end funnel optimization for web and mobile apps across EU countries, covering new and existing customer journeys.
Continuously monitor product health by performing production testing across the full transaction flow and identifying issues before customers do.
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