Job Description

Job Summary
Provide exceptional dining experiences by leading floor operations and team performance in a Japanese fine dining environment, driving sales targets and operational excellence.
Responsibilities
Deliver high-quality service that consistently enhances customer dining experiences and satisfaction
Execute all floor roles including host, server, and cashier to ensure seamless restaurant operations
Support the manager in achieving restaurant sales targets and key performance indicators, including managing food and labour costs effectively
Lead team development by training, motivating, and assessing team members to elevate service standards and operational performance
Model professional conduct in responding to customer and team member feedback to maintain a positive service environment
Ensure outlet safety, cleanliness, and hygiene standards meet or exceed regulatory and company requirements
Manage workforce planning including recruitment, training, sch...

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