Assistant Spa Manager

Assistant Spa Manager

Mandarin Oriental appoints an Assistant Spa Manager for The Sirēya Desaru Coast to support daily spa operations, ensuring high guest satisfaction and service excellence.

About The Job

The Assistant Spa Manager supports the daily operations of the spa, ensuring a high level of guest satisfaction and service excellence. This role involves supervising spa staff, coordinating schedules, maintaining standards, and assisting in achieving sales and wellness targets.

Responsibilities

• Assist the Spa Manager in overseeing daily spa operations, including treatment rooms, reception, and retail areas.
• Supervise, train, and motivate spa therapists, receptionists, and support staff to deliver exceptional service.
• Ensure smooth scheduling of appointments, staff shifts, and treatment availability.
• Maintain a high level of cleanliness, safety, and hygiene in all spa areas.
• Monitor inve...