Assistant Store Manager

We are a multi-store retail outlet seeking senior retail staff to join our team! If you have a minimum of 3 years of retail experience and are ready to join a retail group, this opportunity is for you. Effective resource planning for customer service

Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills

Implements a high standard of customer focus within the store

Regularly assesses customer service standards within store

Create seamless customer service orientation among store employees by ensuring timely and efficient customer service

Ensure customer needs are met and complaints/queries are resolved in a timely manner

Provide customer satisfaction by delivering exceptional customer service

Never say “No” to customer

Achieve the revenue targets for the store

Achieve target productivity metric ( sales per person per day, staff per sqft) for the ...