Job Description
<p><b>Job Description:</b></p> <div> </div> <div> <ul> <li> <p>Oversee day-to-day store operations to ensure smooth and efficient functioning.</p> </li> <li> <p>Drive sales performance by achieving monthly, quarterly, and annual targets.</p> </li> <li> <p>Manage and improve customer experience, ensuring high service standards and repeat business.</p> </li> <li> <p>Plan and execute store sales strategies, promotions, and visual merchandising as per brand guidelines.</p> </li> <li> <p>Recruit, train, motivate, and supervise store staff to enhance productivity and performance.</p> </li> <li> <p>Conduct daily briefings, performance reviews, and team coaching sessions.</p> </li> <li> <p>Monitor and control inventory levels, stock replenishment, and stock accuracy.</p> </li> <li> <p>Ensure shrinkage control, loss prevention, and adherence to SOPs.</p> </li> <li> <p>Analyze sales reports, KPIs, ATV, UPT, conversion, and take corrective actions.</p> </li> <li> <p>Handle customer complaints and escalations effectively to maintain brand reputation.</p> </li> <li> <p>Maintain store hygiene, safety, and visual standards at all times.</p> </li> <li> <p>Coordinate with head office, warehouse, and regional managers for smooth operations.</p> </li> <li> <p>Prepare rosters, manage attendance, leave, and payroll inputs.</p> </li> </ul> </div>
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