Assistant Store Manager

Job Description:

• Oversee day-to-day store operations to ensure smooth and efficient functioning.

• Drive sales performance by achieving monthly, quarterly, and annual targets.

• Manage and improve customer experience, ensuring high service standards and repeat business.

• Plan and execute store sales strategies, promotions, and visual merchandising as per brand guidelines.

• Recruit, train, motivate, and supervise store staff to enhance productivity and performance.

• Conduct daily briefings, performance reviews, and team coaching sessions.

• Monitor and control inventory levels, stock replenishment, and stock accuracy.

• Ensure shrinkage control, loss prevention, and adherence to SOPs.

• Analyze sales reports, KPIs, ATV, UPT, conversion, and take corrective actions.

• Handle customer complaints and escalations effectively to maintain brand reputation.

• Maintain store hygiene, safety, and visual standards at all times.

• Coordinate with head office, warehouse, and regional managers for smooth operations.

• Prepare rosters, manage attendance, leave, and payroll inputs.