Assistant Store Manager

As the Assistant Store Manager, you will support the Store Manager in driving sales, maximising store profitability, and delivering high-quality customer service. You will help ensure the store meets KPIs, maintains company standards, and represents the brand professionally.

Customer Service

• Deliver first-class customer service and support customer retention
• Handle customer enquiries and complaints effectively
• Drive service consistency across the store team

Sales

• Support the achievement and exceeding of sales targets
• Analyse sales and trade reports (e.g. Oracle, Trade Review) to support performance decisions
• Maximise sales opportunities through effective use of in-store devices

Visual Merchandising

• Execute weekly visual merchandising briefs and maintain visual standards
• Ensure products, displays, and windows meet visual merchandising guidelines

Training &...