Job Description
About the Role
We are hiring a Assistant Store Manager to support the Manager in leading a high-performing boutique for a high-end jewellery and timepieces brand. This role is accountable for sales performance, team leadership, client development (CRM), boutique operations, and brand standards, while delivering an exceptional luxury client experience.
This is a hands-on leadership position for someone experienced in fine jewellery, haute joaillerie, luxury watches, or high-ticket luxury retail.
Key Responsibilities
Sales & Boutique Performance
- Drive boutique revenue, productivity (UPT, ATV, conversion), and category performance (jewellery / timepieces).
- Develop and execute monthly/quarterly action plans to achieve sales targets.
- Analyse sales and client data to improve performance and client engagement.
Client Development & CRM (Clienteling)
- Build and maintain a strong VIP / HNW c...
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