Job Description

Position Objective:

Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction. 

Key Responsibility:

Sales and Customer Focus:

  • Consider the needs of the customers at all times
  • Implements a high standard of customer focus within the store
  • Leads by example in all aspects of customer service
  • Actively seeks ways to achieve or exceed shop sales targets
  • Ensures all members of team have an understanding of KPIs and targets to be achieved
  • Ensures any promotional offers, regarding stock, are implemented within the store
  • Implement strategies effectively to drive sales in the store

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