Assistant Store Manager

ASM at FREEPORT FASHION OUTLET: Join the FURLA family!

KEY ACCOUNTABILITIES

• Assist and support the Store Manager in managing daily operations: sales, administration, customer service, merchandising and communication
• Maximise contribution by helping to achieve budget sales and controlling costs.
• Assist Store Manager in managing store costs without jeopardising stores objectives.
• Staff selection, training, HR management and administrative issues in coordination
• with the Store Manager
• Develop and motivate the team in order to achieve highest possible levels of customer service and performance.
• Have a focus on sales and key performance indicators of the store results by ensuring a professional handling of our customers’ needs
• Manage the customer experience as part of the Furla multi-channel strategy.
• Manage customer queries and comp...