Job Description

The (Assistant) Store Manager is the critical leadership role that enables Aesop’s delivery of desired impact to our Customers, our Colleagues and our Community, and through compelling leadership and focus, and has the great ability to impact our Commercial Performance in an Aesop signature store or counter.

Key Responsibility

Customer Experience

  • Drive the quality of the in-store customer experience and build enduring relationships by communicating and training team on Aesop’s approach to hosting, customer service and consultations
  • Provide in-store coaching to team, working alongside them to demonstrate best practice in hosting, consultations, customer service, linkage and product knowledge
  • Ensure all team members uphold and demonstrate Aesop’s approach to hosting, consultations, customer service, linkage and product knowledge
  • Gather insights from customers, communicating them to Head Office
  • Promptly and appropriately resolve any cu...

    • Apply for this Position

    Ready to join Aesop? Click the button below to submit your application.

    Submit Application