Job Description

The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment.

Daily Tasks (but not limited to)

  • Assisting the management team in managing store operations and staff.
  • Boxing and unboxing daily shipments.
  • Stocking daily products on shelves.
  • Climbing ladders to reach all areas of the store.
  • Providing good customer service and resolving customer issues.
  • Ensuring store safety and cleanliness standards are maintained.
  • Performing cash management, store opening and closing duties as needed.
  • Following up on assigned tasks.
  • Conducting manager‑on‑duty tasks: ensuring daily breaks, time and attendance are properly tracked and participating in hiring and performance management process.

What Do You Need to Succeed?

  • Approximately one (1) year of relevant experience in the retail industry.
  • At least one (1) year in a supervisory role.
  • Flexible availability (day, evening, weekend).
  • Excellent communication and interpersonal abilities.
  • Demonstrated leadership, organizational, and teamwork skills.
  • Ability to multitask, prioritize, and work in a fast‑paced, high‑volume environment.
  • Customer service‑oriented.

Why Join Our Team?

  • Stimulating and diverse working environment.
  • Competitive compensation and benefits package*
  • Company matched pension plan*
  • Tailor‑made training and integration program.
  • Opportunity to develop retail and management skills and pursue a career within the company.
  • Applicable to full‑time employees only. An employee achieves full‑time status after working a minimum of 25 hours per week for sixteen (16) consecutive weeks (with one week grace period below 25 hours).

Seniority level

  • Mid‑Senior level

Employment type

  • Full‑time

Job function

  • Information Technology
  • Industries: Retail

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