Assistant/ Training Manager

Responsibilities:

• Assist in the development and implementation of sales training programs for retail staff.
• Conduct training sessions to enhance sales skills, product knowledge, and customer service of retail staff.
• Create training materials and resources, including presentations, handouts, and e-learning modules.
• Work closely with the sales team to identify training needs and gaps.
• Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement.
• Coordinate with external training providers and vendors as needed.
• Stay updated on industry trends and best practices in sales training.
• Provide coaching and mentoring to retail staff to maximize their performance and productivity.
• Collaborate with the HR team to ensure training programs align with company goals and objectives.
• Assist in the onboarding and orientation of new retail staff.
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