Assistant Vice President, Complex Claims

Directly manages and directs a Major Loss Unit (MLU) of 6 director level claims professionals handling the highest severity, most complex claim matters and/or matters with large potential exposure to CNA’s insureds and CNA. Managerial responsibilities include driving optimal claim outcomes by ensuring timely, strategic, action-based claims handling on all MLU cases within the unit.

Develops and implements strategic objectives that have substantial impact on the company by ensuring all claims are handled and resolved successfully and in accordance with claim best practices.

Drives performance by leading and directing a Major Loss Unit of 6 director level claims professionals. Accountable for team execution and development, with an emphasis on talent management and succession planning in accordance...