Assistente de Comércio Exterior

The Logistics Coordinator is responsible for managing day-to-day international freight operations while maintaining strong relationships with internal teams, customers, vendors, and overseas agents. This role supports shipment execution ensuring high data quality, operational efficiency, and service reliability in alignment with company performance and profitability goals.

Responsabilidades e atribuições

• Deliver high-quality customer service through proactive, professional communication with internal and external stakeholders.
• Coordinate with origin offices, overseas agents, and carriers to ensure timely collection of shipment data and documentation.
• Track and trace shipments, identify discrepancies, and communicate issues to Analysts or U.S.-based Customer Experience (CX) teams for resolution.
• Review, evaluate, and handle shipping documentation, including but not limited to:
  Shipping Instructions
  Booking Confirmations<...