Job Description
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Key Responsibilities**
+ Respond to Tier 1 HR inquiries related to policies, procedures, processes and system navigation in line with SLAs and quality expectations.
+ Strive for swift and effective resolution of inquiries, ensuring that most requests are addressed promptly at first touch by leveraging readily accessible information and guidelines.
+ Guide employees and managers to appropriate self-service tools and resources.
+ Maintain customer contact unt...
**Key Responsibilities**
+ Respond to Tier 1 HR inquiries related to policies, procedures, processes and system navigation in line with SLAs and quality expectations.
+ Strive for swift and effective resolution of inquiries, ensuring that most requests are addressed promptly at first touch by leveraging readily accessible information and guidelines.
+ Guide employees and managers to appropriate self-service tools and resources.
+ Maintain customer contact unt...
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