Assoc., Expérience client

Overview

Secteur D’activité: Services bancaires personnels et commerciaux

Lieu De Travail: Delta, Colombie-Britannique, Canada

Horaire: 15

Détails De La Rémunération: $22.50 - $28.33 CAD

Job Summary

Join TD Canada Trust as a Customer Experience Associate. You will interact with customers, process financial transactions, offer banking solutions, and promote a positive customer experience by understanding needs and providing appropriate service and referrals.

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments in accordance with standardized operating procedures, regulations, and TD’s Code of Conduct and Ethics.
• Understand and determine customer needs to recommend solutions while handling confidential information.
• Respond to and resolve customer concerns using standard procedures; escalate non-standard activities as needed. <...