Associate, Account Management

Essential Functions/Core Responsibilities

• Oversees the implementation of analytic and process improvement activities for smaller accounts and/or lines of business within a larger, more complex account in conjunction with business unit and support groups
• Leads a team of Associate Analysts, Analysts, or Sr. Analysts to deliver high quality analysis and clear recommendations that create value for clients
• Ensures consistency of approach, quality of insight and accuracy of delivery across programs
• Oversees descriptive and statistical analysis, qualitative process documentation via interviews, focus groups, and side by side or remote observations, recommendation development and initiative measurement
• Provides technical guidance, answering questions, strategizing analytical framework and work plan development, checking and validating results and findings
• Communicates results of detailed data analysis in a way that ties to...