Job Description
Associate Account Manager
Salary: £35,000 +Commission
Hybrid Working - Reading
About the Role
My client is looking for a motivated Associate Account Manager to join their growing commercial team. In this role, you will support and develop a portfolio of customers from onboarding through to annual renewal. You'll build long-term, trust-based relationships, uncover new business opportunities, and ensure every customer enjoys a positive and effective experience.
You will collaborate with global, cross-functional internal teams including Sales, Professional Services, Content, and Technology to continually enhance the customer journey. At renewal stage, you'll support the negotiation of updated terms and pricing using established internal processes. You should be customer-focused, proactive, and confident in identifying ways to enhance our services and exceed customer expectations.
Responsibilities
Manage an assigned customer portfolio, ensur...
Salary: £35,000 +Commission
Hybrid Working - Reading
About the Role
My client is looking for a motivated Associate Account Manager to join their growing commercial team. In this role, you will support and develop a portfolio of customers from onboarding through to annual renewal. You'll build long-term, trust-based relationships, uncover new business opportunities, and ensure every customer enjoys a positive and effective experience.
You will collaborate with global, cross-functional internal teams including Sales, Professional Services, Content, and Technology to continually enhance the customer journey. At renewal stage, you'll support the negotiation of updated terms and pricing using established internal processes. You should be customer-focused, proactive, and confident in identifying ways to enhance our services and exceed customer expectations.
Responsibilities
Manage an assigned customer portfolio, ensur...
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