Associate Account Manager

Description

The Best Teams are Created and Maintained Here.

Job Summary

• The Associate Account Manager (AAM) serves as the primary contact for BrightView clients. This role builds and sustains long-term relationships, focusing on both client retention and ancillary sales. The Associate Account Manager works with clients within the Senior Account Manager’s portfolio.

Duties and Responsibilities:

• Develop and maintain long-term relationships with customers
• Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
• Lead and facilitate or assist in the resolution of customer problems or concerns
• Proactively present site enhancement ideas to existing customers
• Ensure renewals of each assigned account within the customer portfolio
• Identify and pursue opportunities to sell ancillary services
• Generate referrals fr...