Associate Account Manager

Overview

Do you enjoy building relationships, solving problems, and helping customers succeed after the sale? The Associate Account Manager plays a key role in supporting and growing customer relationships throughout the post-sales lifecycle.

In this role, you’ll help onboard new customers, drive product adoption, support renewals and expansions, and ensure our clients are consistently getting value from the Boostlingo platform.

This role is ideal for someone early in their account management or customer success career who is eager to learn, proactive, and customer-focused!

Responsibilities

Customer & Account Management

• Build and maintain strong, long-term relationships with customers
• Serve as a key point of contact throughout the post-sales lifecycle
• Conduct regular account reviews to assess customer satisfaction, risk, usage, and KPIs
• Monitor customer health, adoption, and engagement m...