Job Description

Responsibilities:

  • Handle pre-sales Statement of Work requests from creation to document handoff. Includes ability to work with a client to gather true business requirements, determine the level of effort for a project and document a target solution.

  • Work AI Implementation projects, e.g.
  • Design and configure applications on the Five9 platform for each customer’s unique requirements.
  • Provide customers with configuration advice and problem resolution on Five9 products.

  • Train customers to ensure a thorough understanding of the application.
  • Consulting engagements
  • Able to work without direct management oversight, implement customers to an ever-shifting specification on a timely cadence while exhibiting effective and succinct communication with all stakeholders.

    • Required Skills:

  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, other related field or eq...

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