Associate Business Analyst - Business Process Optimization

Overview

Job Purpose: Administer project management processes and activities in deployment projects that are included in the BPO roadmap in close cooperation with the project manager.

Key Areas of Responsibility

• Gather information and data to support excellent business analysis services.
• Support the analysis an organization or business domain and document its business, processes and/ or systems, assessing the business model or its integration with technology.
• Ensuring user community within project scope are engaged and mobilized.
• Assisting with execution of gap analysis, identifying project requirements and follow-up until completion
• Coordination of testing and follow up.
• Supporting with knowledge transfer, training, and documentation creation (Job Aids)
• Data gathering & analysis.
• Assisting with implementation of support model

Key Performance Indicators

• Stakeho...