Job Description

Job Description

System Administration

  • Assist in day-to-day administration of the CRM system, including data quality checks, user account management, and system configurations
  • Support in the customization and configuration of CRM system to meet business needs
  • Manage user profiles, ensuring all users are set up with appropriate access and permissions
  • Participate in system testing, upgrades, and implementation of new features

    • Data Management and Reporting

  • Monitor data quality and support efforts to improve data cleanliness, completeness, and consistency by liaising with account relationship managers
  • Management of predefined data points within the system to ensure all mandatory data is completed and up to date
  • Create and custom reports and dashboards to support business decision making

    • Support

  • Provide ongoing support to system users by addressing queries, troubleshooting ...

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